All codes › Insurance Code › Title 5

Chapter 521

Consumer Information and Complaints

Subchapter A. Public Interest Information and Complaint Procedures

521.001 Public Interest Information 521.002 Complaint Resolution Program 521.003 Notification of Complaint Status 521.004 Records of Complaints 521.005 Notice to Accompany Policy

Subchapter B. Department Toll-Free Number for Information and Complaints

521.051 Department Toll-Free Number for Information and Complaints 521.052 Information Provided 521.053 Publicity Requirements 521.054 Record of Inquiry or Complaint Required 521.055 Complaint Notification System 521.056 Information Bulletin to Accompany Policy

Subchapter C. Health Maintenance Organization or Insurer Toll-Free Number for Information and Complaints

521.101 Applicability of Subchapter 521.102 Health Maintenance Organization or Insurer Toll-Free Number for Information and Complaints 521.103 Information Included in Evidence of Coverage or Policy

Subchapter D. Race-Based Insurance Registry

521.151 Applicability of Subchapter 521.152 Registry; Internet Posting 521.153 Preservation of Certain Records Regarding Race-Based Pricing