(a) Instead of requiring a consumer to apply for compensation under the manufactured homeowner consumer claims program under Subchapter I, the director may order a manufacturer, retailer, broker, or installer, as applicable, to pay a refund directly to a consumer who sustains actual damages resulting from an unsatisfied claim against a licensed manufacturer, retailer, broker, or installer if the unsatisfied claim results from a violation of:
(1) this chapter;
(2) a rule adopted by the director;
(3) the National Manufactured Housing Construction and Safety Standards Act of 1974 (42 U.S.C. Section 5401 et seq.);
(4) a rule or regulation of the United States Department of Housing and Urban Development; or
(5) Subchapter E, Chapter 17, Business & Commerce Code.
(b) For purposes of this section, the refund of a consumer's actual damages is determined according to Section 1201.405.
(c) The director shall prepare information for notifying consumers of the director's option to order a direct refund under this section, shall post the information on the department's Internet website, and shall make printed copies available on request.
Official text of the Texas Occupations Code as published by the Texas Legislative Council.