The commission shall:
(1) develop an agency-wide plan for:
(A) improving the effectiveness of commission communications with the public, market participants, and other relevant audiences; and
(B) responding to changing communications needs;
(2) include in the plan required by Subdivision (1) goals, objectives, and metrics to assess commission efforts; and
(3) update the plan required by Subdivision (1) at least once every two years.
Official text of the Texas Utilities Code as published by the Texas Legislative Council.