(a) A distribution system retailer may refuse service to an applicant for new service or to an existing customer for continued service or reconnection if:
(1) an applicant or customer fails to pay fees, advances, contributions, or deposits required for service under the distribution system retailer's policies;
(2) an applicant or customer fails to furnish a service or meter location specified for service by the distribution system retailer;
(3) the existence or repeated creation of an unsafe condition, such as impaired meter access or a leak in the applicant's piping system, may potentially create bodily harm or endanger life or property in the distribution system retailer's opinion;
(4) an applicant, customer, or service location owner is delinquent in payment for services provided by a distribution system retailer service location owner; or
(5) a current resident or occupant of the premises to receive service is delinquent in payment for services provided by a distribution system retailer.
(b) The right to refuse service ends when the cause for the refusal to serve is corrected.
Official text of the Texas Utilities Code as published by the Texas Legislative Council.