(a) The telecommunications relay access service shall provide a person with an impairment of hearing or speech with access to the telecommunications network in this state equivalent to the access provided other customers.
(b) The service consists of:
(1) switching and transmission of the call;
(2) live or automated verbal and print translations of communications between a person with an impairment of hearing or speech who uses a telecommunications device for the deaf or a similar automated device and a person who does not have such equipment; and
(3) other service enhancements proposed by the carrier and approved by the commission.
Official text of the Texas Utilities Code as published by the Texas Legislative Council.